Supefina Payment API
English
English
  • Welcome to Supefina's API documentation
    • Quick Start
    • Signature algorithms
    • Notification callback description
    • Cashier (only for merchants in the e.commerce industry)
      • 🇲🇽Mexico
      • 🇵🇪Peru
    • Payin
      • 🇲🇽Mexico
        • SPEI
        • Cash
        • Card
        • Payin Simulation (SPEl)
        • Payin Simulation (Cash &Card)
      • 🇨🇴Colombia
        • PSE
        • Bancolombia
        • Cash
        • All-Checkout
        • Payin simulation
      • 🇵🇪Peru
        • Transfer
        • Cash
        • Wallet
        • Card
        • Payin simulation
      • 🇧🇷Brazil
        • PIX
        • Payin simulation
      • 🇪🇨Ecuador
        • Transfer
        • Cash
        • Card
        • Wallet
        • Payin simulation
      • 🇦🇷Argentina
        • Debin
    • Payout
      • 🇲🇽Mexico
        • SPEI
        • Explanation of the reason for the payout failure
        • payout simulation
      • 🇨🇴Colombia
        • Transfer
        • Transfiya
        • Explanation of the reason for the payment failure
        • Payout simulation
      • 🇵🇪Peru
        • Transfer
        • Explanation of the reason for the payout failure
        • Payout simulation
      • 🇨🇱Chile
        • Transfer
        • Payout simulation
      • 🇧🇷Brazil
        • PIX
        • Explanation of the reason for the payment failure
        • Payout simulation
      • 🇪🇨Ecuador
        • Transfer
        • EC Transfer
        • Payout simulation
      • 🇦🇷Argentina
        • Transfer
    • Inquire
      • Transaction inquiries
      • Balance inquiry
      • Credential inquiry
      • Query the settlement status
    • Dictionaries and Resources
      • Response status code
      • Dictionary table
      • Download
      • Test parameters
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En esta página
  1. Welcome to Supefina's API documentation
  2. Payout
  3. Peru

Explanation of the reason for the payout failure

Reason for failure
paraphrase
suggestion

FORMATO DE NOMBRES Y APELLIDOS INCOMPLETOS

The name and surname format is incomplete

Verify that the user has entered the full first and last name

CLIENTE NO ES TITULAR DE LA CUENTA

The client is not the account holder

Verify that the user information matches the card information

NÚMERO DE CUENTA INCORRECTO

The account number is incorrect

The number of digits varies depending on the type of account corresponding to it, and the user must pay attention to the number of digits entered in order to successfully trade.

Bank Rejection - Account Number does not exist;

Bank Rejection - The account number does not exist

Verify that the user account information is correct

CUENTA DE ABONO NO EXISTE

The receiving account does not exist (blocked or cancelled)

Verify that the user account information is correct

CUENTA CANCELADA

The receiving account does not exist (blocked or cancelled)

Verify that the user account information is correct

Bank Rejection - Cancelled Account Number;

Bank Rejected - The account number has been canceled

Verify that the user account information is correct

CLIENTE OBSERVADO NO PUEDE RECIBIR PAGOS

The bank sets a collection limit on the receiving account

Verify that the user account information is correct

Bank Rejection - Beneficiary is not the Account Owner;

Bank rejection - The beneficiary is not the account holder

Verify that the user information matches the card information

Bank Rejection - Incorrect Account Number information;

Bank Rejection - The account information is incorrect

Verify that the user account information is correct

VERIFICAR TIPO Y NÚMERO DE CUENTA

The account type and number of digits do not match

Verify that the user account information is correct

DOCUMENTO DE IDENTIDAD INCORRECTO

The ID document is incorrect

Verify that the user information matches the card information

[destination.bankAccount.accountNumber] must contain '0' digit in position 11 for [accountType] = 1, [bankCode] = 002 and [currency] = PEN;

BCP Bank's Sol current account must have 0 in the 11th digit

Verify that the user account information is correct

INVALID DOCUMENT

Incorrect Identification Information

Verify that the user information matches the card information

VERIFICAR CUENTA Y/O DOCUMENTO

Incorrect account number/identity information

Verify that the user information matches the card information

the cciNumber should consist of 20 digits

The cciNumber must be 20 digits

Verify that the user account information is correct

param error the format of the customerPhone is incorrect. please refer to the official documentation.

The mobile phone number does not meet the requirements

It cannot contain spaces or special characters

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