Supefina Payment API
English
English
  • Welcome to Supefina's API documentation
    • Quick Start
    • Signature algorithms
    • Notification callback description
    • Cashier (only for merchants in the e.commerce industry)
      • 🇲🇽Mexico
      • 🇵🇪Peru
    • Payin
      • 🇲🇽Mexico
        • SPEI
        • Cash
        • Card
        • Payin Simulation (SPEl)
        • Payin Simulation (Cash &Card)
      • 🇨🇴Colombia
        • PSE
        • Bancolombia
        • Cash
        • All-Checkout
        • Payin simulation
      • 🇵🇪Peru
        • Transfer
        • Cash
        • Wallet
        • Card
        • Payin simulation
      • 🇧🇷Brazil
        • PIX
        • Payin simulation
      • 🇪🇨Ecuador
        • Transfer
        • Cash
        • Card
        • Wallet
        • Payin simulation
      • 🇦🇷Argentina
        • Debin
    • Payout
      • 🇲🇽Mexico
        • SPEI
        • Explanation of the reason for the payout failure
        • payout simulation
      • 🇨🇴Colombia
        • Transfer
        • Transfiya
        • Explanation of the reason for the payment failure
        • Payout simulation
      • 🇵🇪Peru
        • Transfer
        • Explanation of the reason for the payout failure
        • Payout simulation
      • 🇨🇱Chile
        • Transfer
        • Payout simulation
      • 🇧🇷Brazil
        • PIX
        • Explanation of the reason for the payment failure
        • Payout simulation
      • 🇪🇨Ecuador
        • Transfer
        • EC Transfer
        • Payout simulation
      • 🇦🇷Argentina
        • Transfer
    • Inquire
      • Transaction inquiries
      • Balance inquiry
      • Credential inquiry
      • Query the settlement status
    • Dictionaries and Resources
      • Response status code
      • Dictionary table
      • Download
      • Test parameters
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En esta página
  1. Welcome to Supefina's API documentation
  2. Payout
  3. Colombia

Explanation of the reason for the payment failure

Reason for failure
paraphrase
suggestion

NUMERO CUENTA NO EXISTE

Invalid Accounts

"account" is incorrect, it is recommended to verify the user account information

BANCO SIN ESPECIFICAR

Unspecified banks

The "bankName" parameter must be in the list of supported banks, which is limited by the Supefina system

CUENTA Y NIT NO CORRESPONDEN

The account and the customer identification number do not correspond

The merchant verifies and re-transmits the reference

CUENTA INVALIDA

Invalid Accounts

"account" is incorrect, it is recommended to verify the user account information

CUENTA NO EXISTE

Invalid Accounts

"account" is incorrect, it is recommended to verify the user account information

CUENTA INACTIVA O BLOQUEADA

The account is not activated or has been frozen

"account" is incorrect, it is recommended to verify the user account information

NIT ERRADO

The ID identification number (customerIdentification) is incorrect

Verify user information

No transaction failure reason

The channel connection timed out

You can resubmit it after it is restored

TXT EXCEDE TOPE

TXT exceeds the limit

Resubmittable

CUENTA NO AUTORIZADA PARA ACREDITAR

The account is not authorized to receive a charge

Merchants are required to contact the user to confirm the availability of the "account".

IDENTIFICACION ERRADA

The ID identification number (customerIdentification) is incorrect

Verify user information

NUMERO CUENTA INVALIDO

Invalid Accounts

"account" is incorrect, it is recommended to verify the user account information

TX EXCEDE TOPE SALDO DAVIPLATA

THE TRANSACTION EXCEEDS THE DAVIPLATA BALANCE LIMIT

The user's card is limited, and the user is advised to change the card

ID ERRADO

The ID identification number (customerIdentification) is incorrect

Verify user information

NUMERO DE CUENTA ACREEDOR INVALIDO.

Invalid Accounts

"account" is incorrect, it is recommended to verify the user account information

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Última actualización hace 15 días

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